Has your local continence team told you that your child isn’t old enough to have a continence assessment? Our new template letter could help you to make a complaint.
Our Legal Entitlements and Problem-Solving (LEaP) Project helps families who are struggling to get the support they need from health or social care services. We recently heard from a parent who had been told that her 4 year old son, who has autism and complex epilepsy, wouldn’t be able to get a continence assessment until he turned 5.
We wrote a template letter to help the family make a complaint to the local health authority. We quoted some of the relevant guidance, which makes it clear that health authorities shouldn’t make children wait until they reach a certain age before they get a continence assessment.
We’ve uploaded the template letter so that other families who might find themselves in a similar situation can use it to make a complaint. We have separate versions of the letter for England and Wales.