You can use our template letters to help with the problems listed below.

These are general template letters and they may not suit your specific situation. If you need more help, contact our Legal Entitlements and Problem-Solving (LEaP) Project or read our Parent Guide on Finding and Assessing Sources of Legal Help.

General

• We want to make a complaint about a council/health body
• Council and/or health officials are arguing about who’s responsible for helping us
• We want something confirmed in writing
• The council has adopted a fixed policy and says “we don’t/can’t do that”
• We haven’t had an answer to our first letter

Assessments and Care Plans

• We want to ask for an assessment of our family’s needs
• The council is proposing another assessment, which puts us in an impossible position
• The council/health body is blaming a lack of resources
• We’re still waiting for the council/health body to arrange the support we need

Education

• The council says it can’t provide educational support because of a lack of resources
• I want to ask for an assessment of my child’s needs at school
• I want to find out whether my child needs a Co-ordinated Support Plan (CSP)
• I want to ask for a review of my child’s Co-ordinated Support Plan (CSP)

Do you have ideas for other template letters that could help families solve health care or social care problems? If so, please get in touch with us at probono@cerebra.org.uk